COVID-19 Guidelines for Artisans

The following guidance has been digested from the AHS Relaunch guidance documents for retail and for farmers markets. Please refer to those documents (see links below) for greater detail. 

Under current Chief Medical Officer of Health Orders, businesses and entities are required to: 

  • Implement practices to minimize the risk of transmission of infection among attendees. 
  • Provide procedures for rapid response if an attendee develops symptoms of illness. 
  • Ensure that attendees maintain high levels of sanitation and personal hygiene. 

To that end:

  • Each studio is its own place of business. Where several artisans set up in a shared space, this is still true (similar to retail outlets in a shopping centre). Each studio must put measures in place to prevent the spread of infection, such as:
    • Capacity must be limited to 25% of fire code capacity.
    • Clean hands often (have hand sanitizer with a minimum 60% alcohol content available).
    • Masks are mandatory in public spaces in Canmore and Banff. 
    • Place signage at entrances outlining policies such as:
      • Physical distancing expectations,
      • Hand hygiene,
      • Coughing and sneezing etiquette, and
      • Cleaning and disinfecting practices.
    • Keep barriers between staff and customers (for example, glass or plastic partitions) where possible.
    • Consider how you can keep customers from gathering in your space.
    • Ask customers not to handle products (they could point to items they want bagged, for example).
    • Sanitize surfaces people touch often (see General Relaunch Guidance, linked, for how to do this).
    • When taking payments:
      • Maintain physical distance while taking payment, or install a barrier.
      • Sanitize keypads or touchscreens after each use.
      • Minimize handling of cash. Have gloves for handling cash.
    • Update return policies: 
      • Make all sales final. 
      • Clean and disinfect hard-surfaced, returned goods, and/or 
      • Store soft-surface items for a period of 24 hours prior to resale. 

We also ask studios to consider:

  • Posting signs telling those who have symptoms or who may have been exposed to covid-19 not to enter (available on the AHS website, here: signs )
  • Screening of yourself and any staff for symptoms of fever, sore throat, cough, runny nose or difficulty breathing before opening for business.

o You may use the  Alberta Health Daily Checklist, or

o The Alberta Health Services  COVID-19 Self-Assessment tool . 
Should an artist, or a staff member or customer, develop symptoms or learn of a COVID-19 exposure during the Studio Tour, the rapid response plan is as follows:

  • The affected person must immediately isolate from other people, sanitize their hands and put on a mask (if they aren’t already wearing one).
  • All surfaces that may have come into contact with the affected person must be cleaned and disinfected immediately;
  • The affected person must self-isolate as quickly as possible (see AHS guidelines on self isolation AHS guidelines on self isolation
  • Inform the Studio Tour organizers by email of when symptoms developed and the steps taken to mitigate transmission.  

General relaunch Guidance
Farmers Market Guidance
Retail Guidance